UK Shipping
Delivery Options:
Standard Delivery:
Orders are dispatched within 3 working days. All orders are sent via Royal Mail Tracked 48 hour service. Orders are dispatched on Mondays / Wednesdays and Fridays.
Worldwide Shipping
Due to ongoing issues with shipping Amanita outside of the UK, we have made the decision to disable all international orders. We apologise, and suggest sourcing Amanita products from inside your own country.
Lost or Damaged Orders
Reporting Issues:
If your UK order has not arrived within 8 business days, please contact us. We will provide a replacement if the order is confirmed lost. For damaged items, please contact us to arrange for a replacement.
RETURNS
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return your item, please send it to:
Highland Shrooms,
Suite 294,
5 Charter House,
Lord Montgomery Way,
Portsmouth,
PO1 2SN
For assistance you can contact us on:
Email: info@highlandshrooms.co.uk
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.